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Business purchases (B2B): Estonia, EU and public sector
Estonian company
What to provide: company name, registration code, VAT number (KMKR, if any), contact person, e-mail, phone.
VAT: the price includes Estonian VAT of 24%. A VAT-registered company deducts it in its return in the usual way.
Delivery address: may differ from the legal address — we deliver to a warehouse, office, parcel machine or site, wherever is convenient for you.
Payment: payment is made by bank transfer against the issued invoice from the bank account of the company to which the invoice is addressed. The transfer may be made by the company itself or by a person entitled to represent it — a management board member or a representative acting under a power of attorney. Payment from a private individual's personal account or from a third-party company's account does not count as payment on behalf of the company.
Refund / unfulfilled order: if an order cannot be fulfilled (e.g. the goods are out of stock), we issue a credit invoice for the order amount. Funds are refunded solely to the same bank account from which the payment was received. No written or verbal request to transfer the refund to a different account will be accepted — funds are always returned to where they came from.
How to place an order in the cart
- Products — check the items in your cart and continue.
- Delivery — choose the delivery country and city, enter your phone number and select the collection method: pickup (CyberMarket office), parcel machine or courier delivery.
- Invoice — in the Invoice type field select company (legal entity) and fill in the details: company name, registration code, KMKR/VAT number, address.
- Payment — choose the payment method and confirm the order.
A coupon or discount can be added on the right in the «Add coupon» block.
Invoice: you receive an invoice with your company's details, and an e-invoice if needed. Our details: LONG MARKET OÜ, registration code 17296134, VAT EE102887341.
Company from another country (EU and outside the EU)
What we need from you: company name, registration code, VAT number, legal address, contact person, e-mail, phone.
VAT
- EU company with a valid VAT number — VAT 0% (reverse charge). By law (VAT Act §7), the 0% rate requires both parties to have a valid VAT number — we verify your number in the VIES system. You declare and pay the tax in your own country.
- EU company without a VAT number — price with Estonian VAT of 24%.
- Company outside the EU — export, VAT 0%; customs duties and import taxes are paid in the recipient's country.
Delivery address (important): to apply the 0% rate, the goods must physically leave Estonia. Therefore the delivery address must be in your company's country and match its legal address. Delivery at the 0% rate to an address in Estonia is not possible — in that case Estonian VAT of 24% is added to the price. When ordering in the cart, at step 2 «Delivery» select your company's country (not Estonia).
Payment: payment is made by bank transfer (prepayment) from the bank account of the company to which the invoice is addressed. The transfer may be made by the company itself or by a person entitled to represent it — a management board member or a representative acting under a power of attorney. Payment from a private individual's personal account or from a third-party company's account does not count as payment on behalf of the company — this is a mandatory condition for processing the transaction as B2B.
Refund / unfulfilled order: if an order cannot be fulfilled, we issue a credit invoice for the order amount. Funds are refunded solely to the same bank account from which the payment was received. No written or verbal request to transfer the refund to a different account will be accepted — funds are always returned to where they came from.
What matters legally for the 0% rate
- The invoice states the VAT numbers of both parties and a note on the application of reverse charge (a reference to Article 138 of Directive 2006/112/EC or an equivalent wording) — pursuant to VAT Act §37.
- There must be proof that the goods left Estonia (transport documents, e.g. CMR, carrier's waybill). For this reason we arrange or coordinate delivery for such orders.
- We declare the transaction in the VD report (recapitulative statement of intra-Community supply); your VAT number must be valid on the date of supply.
How to order
An order can be placed in two ways.
Via the cart:
- Products — add the items to your cart and continue.
- Delivery — at step 2 select your company's country as the delivery country (not Estonia).
- Invoice — in the Invoice type field select company (legal entity) and enter the name, registration code, VAT number, address.
- Payment — confirm the order. We verify the VAT number in VIES and issue an invoice with the correct VAT rate.
By e-mail:
Write to [email protected] with your company's details (name, registration code, VAT, address) and a list of products — we will verify the VAT number in VIES and prepare a commercial offer and an invoice. After payment from the company account, we ship the goods and all documents (invoice, transport/export documents).
Delivery: Finland, Latvia, Lithuania, Poland and other EU countries. We calculate the cost and timeframes based on the order and address.
Our details: LONG MARKET OÜ, registration code 17296134, VAT EE102887341, e-mail [email protected].
Government and municipal organisations (Estonia)
For Estonian government and municipal institutions we offer special terms.
Invoice: we send a machine-readable e-invoice. For the public sector this is not only convenient but also a legal requirement — since 01.07.2019 suppliers must send public-sector institutions specifically machine-readable e-invoices (Accounting Act § 3 (9¹)).
Deferred payment: an order can be placed with a payment term of up to 30 days on the basis of a letter of guarantee from the head of the institution. The 30-day term corresponds to the payment term set by law for the public sector (Law of Obligations Act, based on EU Directive 2011/7/EU on combating late payment).
What is required for such an order
- the institution's registration code;
- a letter of guarantee signed by the head of the institution or an authorised person, stating the order contents, amount and payment term;
- if available — the procurement/contract number, reference or contact person placing the order;
- the delivery address (the institution's address) and the contact details of the responsible person.
How to order: write to [email protected] with the institution's details, the letter of guarantee and a list of products — we will prepare an invoice (e-invoice) and ship the goods with the agreed payment term.
Sanctions compliance and the company's position
LONG MARKET OÜ (CyberMarket) operates in full compliance with the sanctions legislation of the European Union. We do not supply to the Russian Federation or the Republic of Belarus, do not cooperate with companies or individuals from these countries, and do not supply goods subject to EU sanctions restrictions. When working with clients and partners, we check the compliance of transactions with the sanctions regimes in force. The company's owners and management are not citizens of the Russian Federation. We firmly condemn Russia's military aggression against Ukraine and support the Ukrainian people. Our values are the rule of law, freedom and respect for human dignity.
Our details: LONG MARKET OÜ, registration code 17296134, VAT EE102887341.